Service Description
Shipping:
1.China Post Registered Air Mail usually takes 15- 45 working days,maybe it need 1- 7 days,it can be checked in web site.The United States can choose ePacket.
2. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
3. Service transit is provided by the carrier and excludes weekends and holidays. Transit times may vary. particularly during the holiday season.
4. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
5.Russian buyers. please must provide the full name and complete address.
Belarus and Ukraine buyers. provide the full name will be better for custom clearance.
6.The average delivery time is about 15 to 35 days. But sometimes it takes longer due to custom issue or other problems.
9.If you need this order in urgent, please choose DHL Fedex UPS or other Express as shipping way. Thanks.
Payment:
1. All major credit cards are accepted through secure payment processor ESCROW
2. If you want to make a large order , please contact us before you finish the payment as we can give you more discount.
3. Tip: Aliexpress need 12-24 hours to verify your payment, please be patient.
4.Sometimes,if you do the payment via bank transfer, your bank may need 3-5 woring days to confirm.(for example,some Brazil Boleto”).when your payment is confirmed,we will send in 1- 3 days.
Refund:
1.If you havent received your item and this situation lasts to the 75th day, please do contact us. A FULL REFUND will be issued to you with NO EXCUSE.
2. Please provide the proof video or photos if products have quality problem after receiving the parcel within 7 days, we could offer full refund or replacement after confirming the problems. But please support to pay for the freight sending it back, we will bear the resending freight.
3. Please make the return within 7 days after you sign the receipt.we will make the refund or replacement within 3-7 working days after we get the returned package.
Feedback:
1. Please kindly leave us a positive feedback (5 stars please) if you are satisfied with our items. Many Thanks.
2. Please contact us before leaving any negative feedback or open a dispute on AliExpress.
3. Please give us the opportunity to resolve any problem. We understand the concerns you might have, and will try our best to satisfy you.
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